Microsoft New Commerce Experience is Here: The Five Things MSPs Need to Do Now

By now, most Managed Service Providers are aware that Microsoft has rolled out a new licensing model for the most common Office 365 and MS 365 products. Their New Commerce Experience (NCE) model introduces term-based licensing with firm commitments. New licenses can be purchased as 12-month or 36-month (not yet available) term agreement with early termination fees applying should the client cancel the agreement prior to the end of the term. The termination fees are equal to all fees that would have been paid if the agreement had not been canceled. Microsoft is also offering a month-to-month NCE option. However, that subscription comes at a 20% premium. This is a significant departure from legacy licensing program which allowed termination without penalty.

In addition, Microsoft is increasing prices on several Office/MS 365 products by as much as 25% on March 1st…